Once, yes. Not everything went smooth. I wanted them to ship a cab to me (within Germany). Fullsize Crystal Castles. I have given them all info I had. Size weight, I even pointed out that it needs to be a truck with a lifting platform or at least a large car. They arrived with a transporter that was already almost filled with other packages. Of course there was no room and the driver said that the cab must be on a pallet....though the lady on the phone told me it is not necessary.
So the seller of the cab organized a pallet and fixed the cab to it. Added more bubblewrap and some cardboard at the edges.
From then everything went fine. What can I say? Things can go wrong
