Ebay behaviour...

[Muerto]

I recently won something on ebay.co.uk - as soon as the item was won, i payed instantly with PayPal...., and then hell broke loose!
The below is the conversation with the seller, and I was quite surprised how he handled that!
Received the item today, and again I was in for a surprise! i payed 30£ in packing and shipping, seriously WTF??!!)
And - afaik its not legal to accept payment like he does...



And the package I received today...! hardly any bubblewrap..



Should i neg him for his bad behavior, and crappy packing - or is this how ebay has become, and I should be OK with it and the service??

- Thanks to Phil for all his help in this one!

[level42]

Neg away....if only for the piss poor packaging...plus he clearly overcharged you for shipping. A package like that within the EU costs maybe 7 or 8 Euro.

It is allowed (Legal is not the right word I guess here) to ask for payment as he wants, as long as he states so.

What I don't understand is how you got his PayPal account in the first place if he didn't want to accept it ?

Only trouble is, he won't sell you anything anymore in the future I guess

[level42]

By the way, did you have to pay for the bank transfer ?

I mean he didn't give his IBAN/BIC codes. With those you could have done a transfer to the UK without any costs. The other way doesn't work, after all the UK really doesn't want to be in the EU at all.... (They are partly right about that by the way....)

[Muerto]

What I don't understand is how you got his PayPal account in the first place if he didn't want to accept it ?

In order to sell on ebay, you _must_ accept at least PP, so there was a pay by PatPal button on his auction site..
in the description of the item it says:

"CASH ON COLLECTION OR FUNDS DIRECT INTO MY BANK EITHER ONLINE OR IN A BRANCH OF THE LLYODS TSB"

[level42]

Ah, didn't know that, Ebay clearly changed that after acquiring PayPal....

[Love]

Well thats hell offa funny read yes it issir. Did you notice how everything seems to go as usual in ebayland and all of a sudden ... BAMM!!! Conflict introduced. Escalating quickly. I guess forcefulfil is the love interest? Anyways, the guy is a freakin genious comedian

[forcefulfil]

Us collectors are supposed to stick together!
were is all the community spirit gone??

shame on him thats all i can say!
Glad it atleast arrived Michael!
Phil

[Superully]

what a jerk, that's all i have to say about that guy!

@andré: you could send this package within your own country for 7 euros, but within the EU i'll cost much more than that! and remember: everything's more expensive on The Island!

[Etienne MacGyver]

First of all, PayPal is the most convenient way of transferring money between two countries iyam.
so in my book people who dont do PayPal on auction sites as Ebay suck.

Okay its his good right to state that he only does cash or bank transfer, but why making it so dificult.

I mean, ebay requires PayPal, and in order to use PayPal, you need to connect it with a bank account.

All he had to do was login and transfer the amount to his regular account as the money was already there..

i dont understand some people...

anyway, whatever, F#ck it 

[anunaki]

the guy obv is a #%$#^%, AFAIK the initial payment with Paypal is lawful, as is the agreement when you win the object

you help him out by accepting another payment method and he starts capslocking and denigrating on you

[Luigi]

what the.....

You could have reported him for not accepting Paypal.

Glad you got the PCB in the end

[cebulba]

First of all, PayPal is the most convenient way of transferring money between two countries iyam.
so in my book people who dont do PayPal on auction sites as Ebay suck.

Okay its his good right to state that he only does cash or bank transfer, but why making it so dificult.

I mean, ebay requires PayPal, and in order to use PayPal, you need to connect it with a bank account.

All he had to do was login and transfer the amount to his regular account as the money was already there..

i dont understand some people...

anyway, whatever, F#ck it 

Yes, it's true that after aquiring paypal Ebay forces seller do use it.

The problem with paypal is:

1) the fees - for someones - are too heavy. that said you have to pay ebay fees and then paypal fees in addition. for an item selling for 10 EUR, there's no outcome any more if paid by paypal.
They even charge fees now on the postage as well - so on the total sum, not only the item price.

2) I can live with the fees, thats their outcome for giving me a platform - but what annoyes me the most is the "buyer protection" on Ebay - which is in negative favour for the seller.
If you don't send an item with tracking, the buyer just need to say "I don't get it" and your amount is lost. They charge your credit card.

e.g.: there's no tracking option with royal mail UK. Two guys already wrecked me on that.

I have a dozen of negative experiences with paypal and Ebay and their customer support. So I can understand that some persons are not amused any more.

[Blanka]

What I really don't get is why there is no one filling the gap. The world needs two things:
- Paypal alternative without buyer protection and without a flawed technology (the defective-by-design e-mail+password payment makes Paypal fees expensive because their system is very fraud sensitive). In an internet world, one must be able to create good business when charging 2-3 ct/transaction and use XE.com rates for currency conversion.
- Ebay alternative for vintage stuff (let Ebay take care of the crap 1 dollar cables). One that forces the seller to have a NAME, an ADDRESS and a VAT reference when it is a professional business. One that gives good advertisement layout tools with decent picture uploading and again with a moderate fixed fee for placing ads (Etsy for example charges 25cts for 4 months). A platform that gives you a BILL (ebay doesn't) and where you can see your buys after 3 months (Ebay wipes everything, nice when you do your tax filing at the end of the year). And mandatory foreign shipping. A platform where sellers are forced to talk English, and ship at least within the continent. The site should have NO LOCALISATION. LOCALISATION SUCKS in 2013. I have to search 10 Ebay sites every week AARGH! And someone should make it workable for Japanese. Give them tools to communicate in English.

[Love]

What I really don't get is why there is no one filling the gap. The world needs two things:
- Paypal alternative without buyer protection and without a flawed technology (the defective-by-design e-mail+password payment makes Paypal fees expensive because their system is very fraud sensitive). In an internet world, one must be able to create good business when charging 2-3 ct/transaction and use XE.com rates for currency conversion.
- Ebay alternative for vintage stuff (let Ebay take care of the crap 1 dollar cables). One that forces the seller to have a NAME, an ADDRESS and a VAT reference when it is a professional business. One that gives good advertisement layout tools with decent picture uploading and again with a moderate fixed fee for placing ads (Etsy for example charges 25cts for 4 months). A platform that gives you a BILL (ebay doesn't) and where you can see your buys after 3 months (Ebay wipes everything, nice when you do your tax filing at the end of the year). And mandatory foreign shipping. A platform where sellers are forced to talk English, and ship at least within the continent. The site should have NO LOCALISATION. LOCALISATION SUCKS in 2013. I have to search 10 Ebay sites every week AARGH! And someone should make it workable for Japanese. Give them tools to communicate in English.

Well, problem is that there IS ebay and paypal now. So its extremely hard to establish another platform or standard. Dont expect that to change before the next disruptive technolgy shift occurs (maybe NFC or something). The iPhone killed off the Windows monopoly by introducing another device paradigm not because iOS is the better and cheaper desktop OS (@Level42: yes iOS IS the better desktop OS! Of course it is, it's from Apple! ) .

The second problem is that businesses dont like to work with other businesses on establishing standards. Is against their DNA so to speak. Normally you need a non business organisation and/our government to take care of that. So, if no government(s) take care of it, the next online payment standard will be something like PayPal again I guess.

[level42]

iOS is many things, but NOT a desktop OS