Dragon's Lair Fans - Arcade Lifestyle

General Chat => Arcade Lifestyle => Topic started by: cebulba on February 24, 2013, 11:07:45 AM

Title: Arcadeshop dot com - Question
Post by: cebulba on February 24, 2013, 11:07:45 AM
Hi folks,

anybody has a contact to this guy?
http://www.arcadeshop.com/parts.htm (http://www.arcadeshop.com/parts.htm)

dropped him 4 e-mails - in case of spam I even made a friend of mine to send him an e-mail - but never never got a reply.

I was hoping to get everything for my centipede restauration (cocktail)....and dropped an "order" of 500 USD....
Title: Re: Arcadeshop dot com - Question
Post by: Superully on February 24, 2013, 12:39:35 PM
arcadeshop has some great parts, but the service there "could need some improvement" (mildly put). sometimes it takes FOREVER to get an answer. from what i've read on KLOV, calling him is the best option - everything else can be a waste of time!
Title: Re: Arcadeshop dot com - Question
Post by: level42 on February 24, 2013, 02:35:03 PM
+1
Title: Re: Arcadeshop dot com - Question
Post by: DanP on February 25, 2013, 01:20:37 PM
Agreed, email is a waste of time.   Call them and they are great, very helpful/knowledgable.   Always had great service from them, good packaging and fast delivery.

Dan
Title: Re: Arcadeshop dot com - Question
Post by: level42 on March 04, 2013, 09:08:19 PM
I have done e-mail orders with only some delay now and then.

I understand that people who don't speak English natively (or easily) are a bit scared to actually call. Plus there is the time-difference....
Title: Re: Arcadeshop dot com - Question
Post by: Q*ris on March 04, 2013, 09:24:22 PM
Ordered 3 or 4 times there and never had a problem.  ???
Title: Re: Arcadeshop dot com - Question
Post by: scr33n on March 04, 2013, 10:12:38 PM
Quote from: chrischris on March 04, 2013, 09:24:22 PM
Ordered 3 or 4 times there and never had a problem.  ???

+1
Title: Re: Arcadeshop dot com - Question
Post by: Blanka on March 05, 2013, 10:21:05 AM
Quote from: cebulba on February 24, 2013, 11:07:45 AM
in case of spam I even made a friend of mine to send him an e-mail
Does that mean you have ONE e-mail address?  :wink:
Title: Re: Arcadeshop dot com - Question
Post by: cebulba on March 13, 2013, 06:11:40 PM
Quote from: Blanka on March 05, 2013, 10:21:05 AM
Quote from: cebulba on February 24, 2013, 11:07:45 AM
in case of spam I even made a friend of mine to send him an e-mail
Does that mean you have ONE e-mail address?  :wink:

? dozens - but I wrote him twice as often with no reply.

Perhaps I go with the phone then. In the morning or very late afternoon? need to check how far he is left behind european time :)